Our Team
Effective teamwork is Pan Taiwan's key to exceptional customer service.
At Pan Taiwan, our sales team operates as project managers, fully comprehending customer requirements and collaborating seamlessly with our expert departments, including R&D, QC, and Shipping. Each department is specialized in its field. We hold regular meetings to ensure projects remain on schedule. All team members are aligned in their efforts to realize your designs.
R&D Team
The R&D team is responsible for the initial stages of each project. They review 2D and 3D drawings to verify dimensions and tolerance feasibility, provide feedback and solutions for issues arising during the tooling process, and establish work instructions for the QC team to follow during mass production.
Quality Control (QC) Team
The QC team manages quality control before, during, and after mass production. They review product data and history for repeat orders to ensure product quality and production accuracy. When defects or quality issues arise, the QC team identifies root causes and implements corrective and preventive measures to prevent recurrence.
Shipping Team
The shipping team is essential for coordinating shipments to customers' warehouses. Handling at least 2,000 cases annually, they ensure timely delivery of valuable products. The shipping department is highly experienced in managing door-to-door deliveries, ocean shipments, air shipments, and triangular trade.
Sales Team
The sales department drives projects forward. Sales representatives communicate customer requirements to the R&D team, provide optimized solutions and manufacturing methods, and ensure that production meets quality standards in collaboration with the QC team. Additionally, they coordinate with the shipping team to arrange optimal delivery solutions for customers.
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Pan Taiwan OEM sales team always give you prompt response and great attention. -
Our RD team is capable to build the 3D drawing and make DFM for customers to review. -
We only release the goods when QC staff say "OK". -
People in our shipping department have complete knowledge in international tranportation and are ready to provide their service at all time. -
Panel discussion is very important in our daily work. -
Staff in production line are hard to be seen but truly important. -
Sam and Josephine use their leadership to build the company culture with sincerity and honesty.