FAQ's

FAQ's



  • What's the strength to work with Pan Taiwan for oem projects?
    Pan Taiwan has big customer base ( over 800 customers in 37 countries)
    Pan Taiwan are experienced to serve famous international brand customers in the world.
    Pan Taiwan has long history in OEM field and international trading.
    Pan Taiwan has around 20 trade shows per year worldwide.
    Pan Taiwan knows how to build up mutual understanding with customers by using language, drawing, picture, sample via email or phone call or visit by face to face. Pan Taiwan provides Taiwan quality parts, finish assembly and services.
  • What's the payment term to work with Pan Taiwan OEM departmnet?
    Tooling : 50% to be paid in advance as order confirmation, 50% to be paid upon sample approval. Production : case by case.
  • The disposal when the project fails to meet drawings or the agreed quality requirements
    Pan Taiwan will try the best to find the solution or return the down payment to customers.
  • How to ensure customers get good intellectual property protection when work with Pan Taiwan?
    Customers can forward the NDA(Not Disclosure Agreement for us to sign ) for signature before releasing any information or samples to Pan Taiwan. For projects under NDA, related information or samples will not be disclosured to un-related customers or suppliers.
  • What quality documents that Pan Taiwan provides for the first article sample ?
    Each first article will be provided to customers with complete quality documents like :
    full dimension inspection report( based on the 2D drawing), material certificate,
    surface finish report and other report by project request( ex. Hardness testing report and etc..)
    The reports will also have sample picture to show the complete profile and
    appearance of the sample, customers can know all the details of the first article sample before receiving it.
  • How does Pan Taiwan build up the inspection criteria for production parts?
    During the first article submit process, we discuss with customers for critical dimensions, function test. Once the first article is approved, we propose the inspection criteria for customer's review and approval. Once receiving customers' approval, the agreed inspection criteria will be released for inspection guide line for production parts before delivery.
  • What Quality papers will Pan Taiwan provide for shipments?
    Inspection reports, material certificate, plating certificate and etc..
  • What's the quick quality track service at Pan Taiwan ?
    Each production run, Pan Taiwan will retain 1pc shipping sample at Pan Taiwan, once customers reflect any quality problem, Pan Taiwan can check the shipping sample right away instead of waiting for the returned sample.
  • What does Pan Taiwan do to make sure the tooling is opened correctly ?
    Before opening the tooling, Pan Taiwan R&D team will do input review for projects.
    The input review includes checking the complete product requests like material, dimension,
    tolerance, surface finish. Propose the tooling DFM
    (location of injection gate, parting line, ejection pin, draft angle and etc..)
    With precise input review, tooling can be opened precisely to meet customers' expectation and
    also has good tooling life for production run.
  • What service does Pan Taiwan provide ?
    Pan Taiwan provides design feedback and quote service for customer’s new project.
    Pan Taiwan provides manufacturing management for components of multi-process, such as Plastic Injection, Stamping, Machining, Zinc die-casting, Aluminum Die-casting, Forging, Sand casting, Investment Casting, Laser cutting, Extrusion, Rubber Molding, Metal Injection Molding, Powder Metallurgy, Surface finish, Assembly service, and etc..
    Pan Taiwan manufactures parts, inspects the parts, assembles the components to the finish assembly, do function check of the finish assembly by AQL or by 100% upon customers request.
  • How Pan Taiwan provides customers with Dedicated Teamwork?
    At PT, we assign a team to manage your project / product. Our team includes project manager, R&D engineer, QC inspectors and shipping specialist. From planning, development to production, the team will ensure the best quality and the most effective and efficient logistics management.
  • Where is the place of orgin?
    We manufacture parts in either Taiwan and China.
  • What is the service of Pan Taiwan design feedback?
    Pan Taiwan provides design feedback like :
    Check if the design has tooling ejection difficulty.
    Check if the components of the assembly have any mechanical structure interference.
    Check if the design reaches the minimum wall thickness requirement of the chosen manufacturing process.
    Propose the locations of the injection gate, parting line, ejection pin and related mark (protruded or concaved) that will be left.
    Provide the Minimum Order Qty for customer's reference for stock plan.
    Provide the material certificate for customer's review when drawing specified material has no availability in manufacturing locations. Provide the analysis between tolerance precision and cost.
  • What we can do for your concept or design?
    From the designing process, we provide design feedback on:
    The estimate cost(unit price and tooling cost) of each different manufacturing process
    The MOQ, Lead time of each manufacturing process.
    Prototypes for design verification.
  • How can customer get the soonest quotation?
    The more complete information that customers can provide (ex:, 3D drawings for tooling mechanism and 2D D drawings with complete product requests like material, tolerance, surface treatment, hardness and etc…), the sooner that we can provide the quote.